เพิ่งขอ refund จาก itune มาครับ มีเมลล์ตอบกลับมาแล้วแต่อ่านแล้วยังงง ๆ อยู่เลยช่วยหน่อยนะครับ -_/\_- ขอบคุณครับ

กระทู้คำถาม
ตามที่ว่าเลยครับ ผมไม่เข้าใจแค่ Within 30 days, or 60 days if you’re using Carrier Billing, 699.00 THB should be posted to the payment method used to make the purchase. ครับ มันคืออะไรเหรอครับ แล้วสรุปผมจะได้เงินคืนรึเปล่า


อันนี้เมลล์ที่เขาส่งมาครับ
                                                                         Thanks for choosing Apple.
Hi Clair, Thanks for contacting us. I gather that an unintentional in-app purchases was made on your account. I can certainly appreciate how important it is to only be charged for approved purchases, and I would
be more than happy to help you out with this today. Clair, after reviewing your case, I’ve managed to issue you a full refund for the reported unintended purchase made under order number MX8VMTW4H6.


Within 30 days, or 60 days if you’re using Carrier Billing, 699.00 THB should be posted to the payment method used to make the purchase.


There are several ways to prevent unintentional or unauthorized purchases on your iPhone, iPad, iPod touch, and Apple TV. You can disable in-app purchases, disable purchasing completely, or require a password
for every purchase. You may set your password preferences to always require your password when purchasing. When you make a purchase, you’ll always be asked to enter your password, even if you’re signed in with your Apple ID. See this article to find out how
to manage your iTunes Store and App Store password preferences: http://support.apple.com/HT204030 To learn about placing restrictions on in-app purchases, please see these pages: http://support.apple.com/HT204396 http://support.apple.com/HT200198 If multiple
devices are used in your household, please make sure the restrictions are enabled on all of them. If you have a child between the ages of 13 and 18, you might want to try Family Sharing. Family Sharing makes it easy for up to six people in your family to share
iTunes, iBooks, and App Store purchases. Family Sharing also has an Ask to Buy feature where an adult must approve a purchase before a child can buy an item. For more information, please see these pages: http://support.apple.com/HT201060 http://support.apple.com/HT201084
http://support.apple.com/HT201089 Note: The iTunes Service is available for individuals 13 years of age and older, or children under 13 who have an Apple ID through the Apple ID for Students program or Family Sharing. If your child is under the age of 13 and
their Apple ID wasn’t created through Family Sharing or the Apple ID for Students program, we must close the account and delete any information associated with it.


Your satisfaction is important to us. Please let me know if this resolved your issue. If you have further inquiries, please do not hesitate to respond to this email and let me know. Thank you for being an iTunes
Store customer. Have a nice day, Clair. Sincerely, Ron iTunes Store Customer Support http://www.apple.com/support/itunes/ww
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