Hi Wichanat,
Thanks for contacting us.
I understand that you have been charged 99.99 USD for the content purchase within the app “Hungry Shark World”. I would want to look into any options available to me as well if I unintentionally purchased something, and I will be more than happy to assist you today.
After carefully reviewing your account I was unable to locate the charge of 99.99 USD with your provided information. If you have been charged in any other account, pleases reply to this email with the order number and account name.
You can find order numbers in your iTunes Purchase History. To see your Purchase History, follow the steps in this article:
http://support.apple.com/kb/HT204088
If you don't see the item in your purchase history, it may have been purchased using another account.
To find all of your Apple IDs, see this page:
https://appleid.apple.com
Under Create an Apple ID, click Find your Apple ID.
Order numbers of each of your purchases appear to the right of the date they were purchased.
Please reply with your order number and I’ll be happy to research this further. Take care and have a nice day!
Thanks,
Raja
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww
คือเรายื่นขอรับเงินคืนอ่ะค่ะ เลยอยากทราบว่ารวมๆเป็นไง ขอแบบเข้าใจๆเลยนะคะ ขอบคุณล่วงหน้าค่ะ
ช่วยแปลคราวๆเกี่ยวกับที่ Apple ส่งมาให้หน่อยค่ะ
Thanks for contacting us.
I understand that you have been charged 99.99 USD for the content purchase within the app “Hungry Shark World”. I would want to look into any options available to me as well if I unintentionally purchased something, and I will be more than happy to assist you today.
After carefully reviewing your account I was unable to locate the charge of 99.99 USD with your provided information. If you have been charged in any other account, pleases reply to this email with the order number and account name.
You can find order numbers in your iTunes Purchase History. To see your Purchase History, follow the steps in this article:
http://support.apple.com/kb/HT204088
If you don't see the item in your purchase history, it may have been purchased using another account.
To find all of your Apple IDs, see this page:
https://appleid.apple.com
Under Create an Apple ID, click Find your Apple ID.
Order numbers of each of your purchases appear to the right of the date they were purchased.
Please reply with your order number and I’ll be happy to research this further. Take care and have a nice day!
Thanks,
Raja
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww
คือเรายื่นขอรับเงินคืนอ่ะค่ะ เลยอยากทราบว่ารวมๆเป็นไง ขอแบบเข้าใจๆเลยนะคะ ขอบคุณล่วงหน้าค่ะ