เศร้าใจมากค่ะ จองตั๋วไปกลับกท-ซูริค ตั้งแต่ปีที่แล้วทั้งครอบครัว
ศุกร์ที่ผ่านมาลูกสาวบอกว่าวันเดินทางติดกับวันสอบเลื่อนชั้นม.4
เลยอยากขอเรียนถามว่า จาก เงื่อนไขข้างล่าง สามารถขอ Refund ตั๋วทั้งขาไป-กลับได้ไหมคะ ?
หลังจากนั้น จะซื้อตั๋วใหม่ขาไปให้เขาเดินทางถัดไป 1 วัน และซื้อตั๋วกลับใหม่พร้อมกัน

CANCELLATIONS

BEFORE DEPARTURE
      CHARGE EUR 150.00 FOR CANCEL/NO-SHOW/REFUND.
         NOTE -     
          IN CASE OF NO-SHOW CHARGE 50EUR MUST BE APPLIED        
          --        
          IN CASE OF PARTIAL USE OF OUTBOUND OR INBOUND         
          FARE COMPONENT THE AMOUNT OF THIS FARE COMPONENT      
          IS FULLY NONREFUNDABLE

AFTER DEPARTURE
      CHARGE 60 PERCENT FOR CANCEL/NO-SHOW/REFUND.
         NOTE -     
          PLUS CHARGE 150EUR MUST BE APPLIED      
          --        
          IN CASE OF NO-SHOW CHARGE 50EUR MUST BE APPLIED        
          --        
          IN CASE OF PARTIAL USE OF OUTBOUND OR INBOUND         
          FARE COMPONENT THE AMOUNT OF THIS FARE COMPONENT

IS FULLY NONREFUNDABLE   
          --        
          ONE WAY FARES - NOT PERMITTED

CANCELLATIONS

BEFORE DEPARTURE
      CANCELLATIONS PERMITTED FOR CANCEL/REFUND.  
         NOTE -     
          APPLIES IN CASE OF VISA REFUSAL.FULL REFUND 3         
          DAYS PRIOR TO DEPARTURE FOR UNUSED TICKET IN CASE      
          OF VISA REFUSAL. OFFICIAL REFUSAL CONFIRMATION         
          REQUIRED.VISA REFUSAL COUNTRY MUST MATCH FARE         
          DESTINATION POINT OR STOPOVER/TRANSFER POINT.

CHANGES

ANY TIME        
      CHARGE EUR 100.00 FOR REISSUE/REVALIDATION.
         NOTE -     
          --

UPGRADE TO HIGHER FARE/VOLUNTARY REROUTING-            
          PERMITTED UPON PAYMENT OF THE DIFFERENCE BETWEEN      
          FARE PAID AND HIGHER FARE PROVIDED FARE MUST BE        
          RECALCULATED FROM THE POINT OF ORIGIN PLUS CHARGE      
          100EUR.   
          --        
          IN CASE OF NO-SHOW CHARGE 50EUR MUST BE APPLIED        
          ---      
          IN CASE OF VOLUNTARY SERVICE UPGRADE TO PREMIUM        
          ECONOMY/BUSINESS CLASSES WITHOUT DATE CHANGE OR        
          REROUTING FEE FOR UPGRADE DO NOT APPLY. OTHERWISE      
          FARE RULE CONDITIONS MUST BE APPLY.     
          ----      
          IN SUBSEQUENTLY CHANGES AND REFUND RULES OF NEW        
          FARE WILL BE APPLIED BUT NON-REFUNDABLE AMOUNT         
          REMAINS NON-REFUNDABLE   
          ---      
          REROUTING PERMITTED ON -PS FLIGHTS ONLY
          --        
          FOR ONE WAY FARES AFTER DEPARTURE - NOT PERMITTED