เราสั่งผิดรุ่นผิดสีค่ะ ไปอ่านในเวบแล้วเห็นเกี่ยวกับคืนสินค้า
เราได้รับสินค้าวันพุธที่ผ่านมา ส่งคืนได้เลยไหมคะ เราจะได้เงินคืนไหม
Return and Refund
We hope you love your new Kanken!
If returns are received by I Love My Kanken within 14 days of receipt by the customer, a refund will be issued. Refunds are generally processed within 7 days after we receive the returned items. Credit notes will be issued for goods received after 14 days of receipt by the customer (up to 28 days). Please ensure all items to be returned are in a re-saleable condition, in original undamaged packaging with all labels attached, and have not been worn or otherwise used.
When posting your item(s) back to us, it is strongly recommended you obtain proof of postage. Please ensure that items are well packaged, and are marked clearly as 'RETURNS' on any customs label or documentation.
After goods have been inspected by us, you will receive a full refund of the purchase price minus a carriage price of £4 (UK) £8.00 (Europe) £12.00 (Rest of World) in the case of non-faulty items.
Faulty Items
If within 28 days of purchase goods returned to us are deemed faulty, incorrect or damaged, you will receive either a full refund, repair or replacement, plus reimbursement for the return delivery charge when postage receipt is provided (up to a maximum of £10).
After 28 days you may return any item for inspection if you believe it to be faulty, and we may either repair, replace or refund at our discretion if the item is deemed defective. Please email enquiries@ilovemykanken.com prior to returning goods.
Return Address
Please send your return to:
The Sporting Lodge Ltd
Shoreline House
Sandside
Cumbria
LA7 7BF
England
Exchanges
Unfortunately we are unable to offer exchanges at this time, due to the speed at which stock levels change. You will need to return the unwanted item to us for processing first and then place a new order.
รบกวนเพื่อนๆช่วยเราดูการคืนสินค้าสั่งของจากอังกฤษด้วยค่ะ
เราได้รับสินค้าวันพุธที่ผ่านมา ส่งคืนได้เลยไหมคะ เราจะได้เงินคืนไหม
Return and Refund
We hope you love your new Kanken!
If returns are received by I Love My Kanken within 14 days of receipt by the customer, a refund will be issued. Refunds are generally processed within 7 days after we receive the returned items. Credit notes will be issued for goods received after 14 days of receipt by the customer (up to 28 days). Please ensure all items to be returned are in a re-saleable condition, in original undamaged packaging with all labels attached, and have not been worn or otherwise used.
When posting your item(s) back to us, it is strongly recommended you obtain proof of postage. Please ensure that items are well packaged, and are marked clearly as 'RETURNS' on any customs label or documentation.
After goods have been inspected by us, you will receive a full refund of the purchase price minus a carriage price of £4 (UK) £8.00 (Europe) £12.00 (Rest of World) in the case of non-faulty items.
Faulty Items
If within 28 days of purchase goods returned to us are deemed faulty, incorrect or damaged, you will receive either a full refund, repair or replacement, plus reimbursement for the return delivery charge when postage receipt is provided (up to a maximum of £10).
After 28 days you may return any item for inspection if you believe it to be faulty, and we may either repair, replace or refund at our discretion if the item is deemed defective. Please email enquiries@ilovemykanken.com prior to returning goods.
Return Address
Please send your return to:
The Sporting Lodge Ltd
Shoreline House
Sandside
Cumbria
LA7 7BF
England
Exchanges
Unfortunately we are unable to offer exchanges at this time, due to the speed at which stock levels change. You will need to return the unwanted item to us for processing first and then place a new order.