งง เนื่องจากภาษาอังกฤษ ไม่ค่อยคล่อง เคยเครมครั้ง นึงก็ไม่มีปัญหา แต่จำขั้นตอนไม่ค่อยเคลียร์ ก็อาศัยทำตามในเวปที่แนะนำ
ตอนนนี้ได้รับเมลล์กลับมา ดังนี้
RECEIPT ACKNOWLEDGMENT Date: 25-NOV-2013
SEAGATE SINGAPORE INTERNATIONAL HEADQUARTERS PTE LTD
C/O UPS SCS (SINGAPORE) PTE LTD
UPS HOUSE #03-00, 22 CHANGI S AVE 2
CHANGI,SINGAPORE,
Singapore 486064
RMA Number: 1007485061
Issue Date: 20-NOV-2013
Order Reference Number: 1007485061
Bill: RM25610455 Ship: RM25610454
xxxxxxxxxx
xxxxxxxxxxxxxx
Rajavithi, Rajdhevee
Thailand 10400
xxxxxxxxxxx
Company:pmk
xxxxxxxx
xxxxxxxxx
Emailed to: xxxxxxxxxx@gmail.com
Currency Displayed is USD
Line/
Seq Seagate PN/
Customer PN PN Description/
Cust Line Ref # Issue Date/
Receipt Date Req Qty/
Rcv Qty # Exp Not Rcv Qty/
OOW Charges
1 HD103SJ ST1000DM005 20-NOV-2013 1 0
1 1 25-NOV-2013 1 0.00 0
Serial No Received: S246J90ZC45034
1. Total Requested Quantity : 1
2. Total Clean Received Quantity : 1
3. Total Expected Not Received Qty : 0
4. Total Discrepant Quantity : 0
5. Total Return Unrepaired Quantity : 0
6. Total OOW Charges : 0.00
Dear Sir or Madam,
Your RMA (Return Material Authorization) Number is 1007485061.
Your Order Reference Number is 1007485061.
This document details the RMA as received. If there are any differences from the Order Acknowledgment, please amend your records accordingly.
If your Return Acknowledgment Line 5 shows the Total Return Unrepaired Quantity (RUR) greater than 0, then we have determined that your RMA includes products that are not covered by Seagate's warranty and Seagate has no obligation to replace these products. Your warranty claim for these products has therefore been rejected as invalid.
For a full list of all conditions not covered by warranty, please reference warranty statement supplied with the product and also reference our Seagate Return Policy on our website at www.Seagate.com. Please also reference the Seagate Warranty Void Checklist on our website under Warranty Support and Returns Assistance as a visual aid for items that Seagate will not accept as a justified warranty claim.
Please be advised that you must pay all applicable duties and customs charges for shipments to and from Seagate. You may also be required to pay freight costs associated with returning the product(s) to you.
If no arrangements have been made 30 days after this notice, you will automatically release ownership of the drives to Seagate [not applicable to AMER (US, Canada and Brazil)]
** ** ** ** ALWAYS REFERENCE RMA NUMBER ** ** ** ** when inquiring about or sending in your order.
AMER (US, Canada and Brazil), ASIA PACIFIC
Please go to
http://www.seagate.com/www/en-us/about/contact_us if you have questions about your order.
EMEA :EUROPE, MIDDLE EAST, AFRICA
Email : euro.customer.support@seagate.com
Should you have any questions please contact us with a subject line "Return Unrepaired Inquiry". You can arrange pickup of the drive/s at the following address, please have the courier reference your RMA number and number of units to be picked up.
SEAGATE TECHNOLOGY, INT 'L
Koolhovenlaan 1
Schiphol-Rijk 1119 NB
Netherlands
Best Regards,
Seagate Technology
หมายเหตุ xxxxxxx แทนชื่อ ที่อยู่ผมครับ
สอบถามกรณี ส่ง HDD samsung เครม on line ได้รับเมลล์ตอบกลับยังงี้ หมายถึงยังไงครับ
ตอนนนี้ได้รับเมลล์กลับมา ดังนี้
RECEIPT ACKNOWLEDGMENT Date: 25-NOV-2013
SEAGATE SINGAPORE INTERNATIONAL HEADQUARTERS PTE LTD
C/O UPS SCS (SINGAPORE) PTE LTD
UPS HOUSE #03-00, 22 CHANGI S AVE 2
CHANGI,SINGAPORE,
Singapore 486064
RMA Number: 1007485061
Issue Date: 20-NOV-2013
Order Reference Number: 1007485061
Bill: RM25610455 Ship: RM25610454
xxxxxxxxxx
xxxxxxxxxxxxxx
Rajavithi, Rajdhevee
Thailand 10400
xxxxxxxxxxx
Company:pmk
xxxxxxxx
xxxxxxxxx
Emailed to: xxxxxxxxxx@gmail.com
Currency Displayed is USD
Line/
Seq Seagate PN/
Customer PN PN Description/
Cust Line Ref # Issue Date/
Receipt Date Req Qty/
Rcv Qty # Exp Not Rcv Qty/
OOW Charges
1 HD103SJ ST1000DM005 20-NOV-2013 1 0
1 1 25-NOV-2013 1 0.00 0
Serial No Received: S246J90ZC45034
1. Total Requested Quantity : 1
2. Total Clean Received Quantity : 1
3. Total Expected Not Received Qty : 0
4. Total Discrepant Quantity : 0
5. Total Return Unrepaired Quantity : 0
6. Total OOW Charges : 0.00
Dear Sir or Madam,
Your RMA (Return Material Authorization) Number is 1007485061.
Your Order Reference Number is 1007485061.
This document details the RMA as received. If there are any differences from the Order Acknowledgment, please amend your records accordingly.
If your Return Acknowledgment Line 5 shows the Total Return Unrepaired Quantity (RUR) greater than 0, then we have determined that your RMA includes products that are not covered by Seagate's warranty and Seagate has no obligation to replace these products. Your warranty claim for these products has therefore been rejected as invalid.
For a full list of all conditions not covered by warranty, please reference warranty statement supplied with the product and also reference our Seagate Return Policy on our website at www.Seagate.com. Please also reference the Seagate Warranty Void Checklist on our website under Warranty Support and Returns Assistance as a visual aid for items that Seagate will not accept as a justified warranty claim.
Please be advised that you must pay all applicable duties and customs charges for shipments to and from Seagate. You may also be required to pay freight costs associated with returning the product(s) to you.
If no arrangements have been made 30 days after this notice, you will automatically release ownership of the drives to Seagate [not applicable to AMER (US, Canada and Brazil)]
** ** ** ** ALWAYS REFERENCE RMA NUMBER ** ** ** ** when inquiring about or sending in your order.
AMER (US, Canada and Brazil), ASIA PACIFIC
Please go to http://www.seagate.com/www/en-us/about/contact_us if you have questions about your order.
EMEA :EUROPE, MIDDLE EAST, AFRICA
Email : euro.customer.support@seagate.com
Should you have any questions please contact us with a subject line "Return Unrepaired Inquiry". You can arrange pickup of the drive/s at the following address, please have the courier reference your RMA number and number of units to be picked up.
SEAGATE TECHNOLOGY, INT 'L
Koolhovenlaan 1
Schiphol-Rijk 1119 NB
Netherlands
Best Regards,
Seagate Technology
หมายเหตุ xxxxxxx แทนชื่อ ที่อยู่ผมครับ