Dear Allianz Ayudhya Team ,
In the first of all, no one can know for certain my letter deliver to you ? If yes could you please consider my request again our detail are below,
On February 26, 2019, I accidentally drank a clear, odorless jewelry cleaner which my close friend had poured in a glass of drinking water after cleaning the jewelry. Without pouring out When I accidentally drank And began to have symptoms of chest tightness, neck pain and vomiting. A close friend, I called a car, 1669, to pick me up. Thoroughly because I was afraid that I was infected with the stomach, I have admitted the health insurance card of that your company. And on the same day, the insurance company had a reply SMS was aware of my treatment and wished me to recover.
Later, the next day the hospital Identify with me the symptoms better, can go home But when I made a fax claim in accordance with the process of Ayudhya Allianz Company refused to pay medical expenses to me telling me to follow the documents clearly stated In case of drinking poison The company does not provide protection! I therefore argued that I didn't know this condition before
The company informed me that Have sent the policy to read Please follow the letter, which your company sends in 4 sheets, no documents, exceptions. But was specified in Summary of coverage allows the company to refuse to pay for treatment fees. I felt that I had not received justice from the said policy.
I'm sure I have always been a good customer to the company. Paying insurance premiums for protection more than 1 year and aiming to be a loyal customer forever But after this incident I no longer have confidence in Allianz
That I have to suffer While losing property, paying insurance premiums lose the feeling of having to fight with your company lost time and mental health
Of course, I would tell the story that I had to face this unfairness continuing to tell everyone I know, including all the channels that I can do, at least everyone who will buy insurance via phone from your company will study my case
I'm not angry with you, but I'm angry with myself. Thinking of going to deposit safety in life and health with
Allianz Ayudhya Insurance
Yours sincerely
จดหมายเปิดผนึก ถึง Allianz Ayudhya
In the first of all, no one can know for certain my letter deliver to you ? If yes could you please consider my request again our detail are below,
On February 26, 2019, I accidentally drank a clear, odorless jewelry cleaner which my close friend had poured in a glass of drinking water after cleaning the jewelry. Without pouring out When I accidentally drank And began to have symptoms of chest tightness, neck pain and vomiting. A close friend, I called a car, 1669, to pick me up. Thoroughly because I was afraid that I was infected with the stomach, I have admitted the health insurance card of that your company. And on the same day, the insurance company had a reply SMS was aware of my treatment and wished me to recover.
Later, the next day the hospital Identify with me the symptoms better, can go home But when I made a fax claim in accordance with the process of Ayudhya Allianz Company refused to pay medical expenses to me telling me to follow the documents clearly stated In case of drinking poison The company does not provide protection! I therefore argued that I didn't know this condition before
The company informed me that Have sent the policy to read Please follow the letter, which your company sends in 4 sheets, no documents, exceptions. But was specified in Summary of coverage allows the company to refuse to pay for treatment fees. I felt that I had not received justice from the said policy.
I'm sure I have always been a good customer to the company. Paying insurance premiums for protection more than 1 year and aiming to be a loyal customer forever But after this incident I no longer have confidence in Allianz
That I have to suffer While losing property, paying insurance premiums lose the feeling of having to fight with your company lost time and mental health
Of course, I would tell the story that I had to face this unfairness continuing to tell everyone I know, including all the channels that I can do, at least everyone who will buy insurance via phone from your company will study my case
I'm not angry with you, but I'm angry with myself. Thinking of going to deposit safety in life and health with
Allianz Ayudhya Insurance
Yours sincerely