คือเนื่องมาจากกระทู้ที่แล้ว https://ppantip.com/topic/37174330/comment4
เรารู้แล้วว่า มันโดนหักจากแอปอื่น เพราะมันต่อสมาชิกอัติโนมัติ เรายื่นเรื่องขอคืนเงินกับทาง Apple ไปแล้วค่ะ เค้าตอบกลับมาเเบบนี้ เราจะได้เงินคืนไหมคะ ?
ตอนนี้เราเช็คแล้วมันขึ้นตรงแอปเป็น Refunded ค่ะ คือเราต้องรอหรอคะ ? รบกวนผู้รู้ช่วยตอบเราหน่อย ขอบคุณมากๆเลยค่ะ
Thanks for choosing Apple.
Hi Ponnipa,

Thanks for contacting us.

I understand that you accidentally purchased the subscription “2months30days30." I’m glad to assist you to get your case resolved.

I've reviewed your case and have issued you a refund for the most recent subscription charge. I've also canceled your subscription.

Within ten business days, 989.00 THB should be posted to the payment method used to make the purchase.

For more information on managing your subscriptions, including how to cancel subscriptions, see this article:

http://support.apple.com/HT202039

Note: Deleting a subscription app won't stop the subscription. If you change or cancel an existing subscription you may not be able to resubscribe to the same subscription at the same price you previously paid. Your subscription will end at the next renewal date if you cancel it.

You may want to set your password preferences to always require your password when purchasing. When you make a purchase, you'll always be asked to enter your password, even if you're signed in with your Apple ID. See this article to find out how to manage your iTunes Store and App Store password preferences:

https://support.apple.com/HT204030

The iTunes Store provides a warning message that asks if you’re sure you want to buy an item. This warning can be turned off. If you’d like to make sure that this warning is on, you can reset the warnings by following the steps in this article:

https://support.apple.com/HT201620

You can also set restrictions on your iPhone, iPad, iPod touch, or Apple TV that will prevent purchasing. See the following articles to find out how:

https://support.apple.com/HT204396
https://support.apple.com/HT200198

For more information about subscriptions and purchases, see this page:

https://support.apple.com/billing

I am happy that I was able to help find a solution for you. If there is anything else we can help you with in the future, please feel welcome to contact us back.

Thank you for being a valued iTunes Store customer. Have an amazing day.

Regards,

Josselin
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww