ช่วยหน่อยครับ บัญชี eBay ถูกระงับ+เปิด case ผมอ่านแล้วงงๆ

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ช่วยแปลหน่อยครับ

Thank you for contacting eBay Customer Service. My name is Taatcha and I am happy to assist you with your request.

We know that you’re concerned about this situation most especially that your account is suspended. We appreciate you taking the time informing us about this concern and we’ll be happy to check on the account.

Your account was suspended because it exhibits a risk to eBay and to its community. As eBay is an internet-based business, and its members are our customers, we have to carefully weigh the risks involved with allowing users on our site. From time to time, we find accounts which have a risk that no longer justifies a continuing relationship with eBay. When that happens we suspend these accounts and they are no longer able to be used for buying or selling.

After reviewing your situation, we have determined that it is in our mutual best interest to part ways. We regret any frustration or inconvenience this matter may cause you. However, we have a responsibility to help keep eBay a more safe and secure place to buy and sell.

Going forward, if we find any other associated accounts circumventing the original suspension the related account will be suspended with no chance for appeals. This may also affect your original account and any appeals processes in the future. For your account there is no appeal for this decision. From this point forward, in order to conduct business on the internet, you will have to find a different venue.

Although future emails from you will be read, we won't respond to any requests for the reinstatement of this account.

Thank you for choosing eBay. We value your business.

พอหลังจากโดนระงับ วันต่อมาก็มีลูกค้ามาเปิดเคสขอคืนเงินเลย ทั้งๆที่พึ่งส่งของไป 8 วันเองครับ แต่เค้าบอกว่าขอคืนเพราะบัญชีผมถูกระงับครับ
จะทำยังไงดีครับ ช่วยแนะนำผมหน่อยครับ
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