Dear anwar-hussein (anwar.f.hussein@hotmail.com),

Thank you for writing to eBay Customer Service. My name is Kamila and I am happy to assist you with your concern. Apologize for the delay response in regards to your previous email.

We are pleased to let you know that after reviewing your account, we adjusted your selling limits.

The limits currently placed are maximum and appeal for increase in selling limits will be accepted after 60 days basis review of the account. The Selling Limits are based on the performance of the account.

Besides, you could also refer to the following tips on how to improve your products and in turn upgrade buyer satisfaction.

• Product Quality
- Sell reliable and high quality, instead of inferior products;
- Check your items to ensure each and every piece remains intact before shipping
- When SNAD spike occurs to certain products, end the listings to investigate the causes;
- Change your supplier when products are poor or unstable in quality

• Item Description
- Use genuine, detailed and accurate but NOT exaggerated words;
- Use photos of your genuine items to ensure consistence;

• Item Package
- To ensure fair and reliable package to avoid possible damage during shipment;

Before you list any additional items on eBay, please allow enough time to complete your current listings. Please note that your appeal for a raise in selling limits should be after 30 days.


Thank you and Regards,

Kamila
eBay Customer Service

[THREAD ID:1-IXLAZYX]

-----Original Message-----
From: anwar.f.hussein@hotmail.com
Sent: 1/12/2015 12:17:08 AM
To: "customerhelp_sg@ebay.com" <customerhelp_sg@ebay.com>
Subject: RE: selling limit SR# 1-41213250991