ต่อไปก็รอคิวที่ประเทศไทย แบบนี้ค่อยอุ่นใจขึ้นมาหน่อย
ส่วนเจ้า 3 SkyActiv ของผมรถยังไม่มีปัญหาครับ แต่ก็หวาดระแวงกับปัญหานี้อยู่เหมือนกัน
เอกสารด้านล่างครับ ใครเก่งภาษาอังกฤษช่วยถ่ายทอดต่ออีกที
เครดิตจาก :
http://www.allnewmazda3.com
++++++++++++++++++++++++++++++++++++++++++
11 November 2014
Dear Valued Customer,
Special Service Program (SSP)
As per the announcement by our Principal. Mazda Motor Corporation, Japan,
your vehicle, is affected by a computer glitch.
The glitch if unattended to, may cause the engine speed to fluctuate and in the worst scenario,
cause the engine to stall.
The engine can be restarted BUT the Electronic Management System will detect this as a
malfunction and trigger the lighting up of the CHECK ENGINE (orange-coloured) warning
light to illuminate at the dash meter.
The remedy is a simple-reprogramming of the Electronic Management System, which takes
approximately 45-60 minutes and can be carried out at our network of service centers and
dealers, nation-wide.
To enable easy comprehension of this Special Service Program, we had prepared a set of
FAQ for your perusal (Please refer appendix A attached).
We sincerely apologize for any inconvenience caused and we will look forward to
reprogramming your vehicle, soonest possilbe.
Please contact the nearest authorized Mazda Service Outlets for and appointment
Yours Sincerely,
############################
Frequently Asked Questions (FAQ)
What is involved in this Special Service Program for the Mazda 6 (2.5L)
and Mazda 3 (2.0L) ?
- Due to a computer glitch,the engine speed may fluctuate and the engine may stall.
What should I do when the "Check Engine" Orange-coloured warning light
illuminates on the dashboard ?
- Drive it to the nearest Mazda Service outlets for a quick rectification.
What will be the rectification on my car ?
- The rectification involves a reprogramming of the Electronic Management System
using an updated software as advised by our Principal.
How long will this rectification take ?
- Within 45 minutes to an hour.
Can I delay this reprogramming till the next service ?
- It is not advisable to delay this as the engine may stall and disrupt your
driving pleasure.
Do I have to pay for any parts or labour and will the warranty be affected ?
- No, it is Free-of-Charge and it does not affect the warranty coverage.
Do I need to make an appointment ?
- Yes, please contact the nearest authorized Mazda Service Outlets for an appointment.
# Please remember to present this letter to any staff at the reception (Service Advisor or
Manager) who will attend to your vehicle promptly.
สรุปว่าที่อื่นก็มีปัญหาเช่นกัน เมื่อทาง Mazda เริ่ม Recall รถที่มีปัญหาไฟ Engine ที่มาเลเซียแล้ว
ส่วนเจ้า 3 SkyActiv ของผมรถยังไม่มีปัญหาครับ แต่ก็หวาดระแวงกับปัญหานี้อยู่เหมือนกัน
เอกสารด้านล่างครับ ใครเก่งภาษาอังกฤษช่วยถ่ายทอดต่ออีกที
เครดิตจาก : http://www.allnewmazda3.com
++++++++++++++++++++++++++++++++++++++++++
11 November 2014
Dear Valued Customer,
Special Service Program (SSP)
As per the announcement by our Principal. Mazda Motor Corporation, Japan,
your vehicle, is affected by a computer glitch.
The glitch if unattended to, may cause the engine speed to fluctuate and in the worst scenario,
cause the engine to stall.
The engine can be restarted BUT the Electronic Management System will detect this as a
malfunction and trigger the lighting up of the CHECK ENGINE (orange-coloured) warning
light to illuminate at the dash meter.
The remedy is a simple-reprogramming of the Electronic Management System, which takes
approximately 45-60 minutes and can be carried out at our network of service centers and
dealers, nation-wide.
To enable easy comprehension of this Special Service Program, we had prepared a set of
FAQ for your perusal (Please refer appendix A attached).
We sincerely apologize for any inconvenience caused and we will look forward to
reprogramming your vehicle, soonest possilbe.
Please contact the nearest authorized Mazda Service Outlets for and appointment
Yours Sincerely,
############################
Frequently Asked Questions (FAQ)
What is involved in this Special Service Program for the Mazda 6 (2.5L)
and Mazda 3 (2.0L) ?
- Due to a computer glitch,the engine speed may fluctuate and the engine may stall.
What should I do when the "Check Engine" Orange-coloured warning light
illuminates on the dashboard ?
- Drive it to the nearest Mazda Service outlets for a quick rectification.
What will be the rectification on my car ?
- The rectification involves a reprogramming of the Electronic Management System
using an updated software as advised by our Principal.
How long will this rectification take ?
- Within 45 minutes to an hour.
Can I delay this reprogramming till the next service ?
- It is not advisable to delay this as the engine may stall and disrupt your
driving pleasure.
Do I have to pay for any parts or labour and will the warranty be affected ?
- No, it is Free-of-Charge and it does not affect the warranty coverage.
Do I need to make an appointment ?
- Yes, please contact the nearest authorized Mazda Service Outlets for an appointment.
# Please remember to present this letter to any staff at the reception (Service Advisor or
Manager) who will attend to your vehicle promptly.