ได้รับเมลว่าจะอัพเกรดแอคเคาต์ของ Airasia เป็น "BIG Shot" ซึ่งอ่านแล้วเหมือนกับจะเพิ่มส่วนของ Big Shot เข้ามาในแอคเคาน์นี้เลย ซึ่งมันก็ดีมาก แต่ยังหาคำตอบไม่เจอว่า แล้วแอคเคาต์เดิมของ Big ที่แยกกันอยู่นี่มันจะหายไปไหน เพราะเมลนี้ไม่ได้แจ้งเรื่องนั้นเลย พยายามไปหาในพวก FAQ ก็ไม่เจอคำตอบ เผื่อจะมีใครลองถามมาแล้วบ้างครับ
อันนี้เนื้อหาในเมลครับ
Hi there!
We are happy to announce that we are upgrading your AirAsia membership to a "BIG Shot" status i.e. membership with and under the AirAsia BIG Loyalty Programme operated by our affiliate, Think BIG Digital Sdn Bhd ("Think BIG").
Once AirAsia BIG Loyalty Programme is part of your membership, you can enjoy a range of new and extra BIG benefits.
The best part is? It's FREE for life!
=================================================================
อันนี้จากส่วนของ Ask Airasia ครับ
1. I’ve received an electronic mailer (eDM) to notify me on the upgrade of my AirAsia membership to a “BIG Shot” status. What does that mean?
It means that we are upgrading your AirAsia membership to “BIG Shot” status together with AirAsia BIG Loyalty Programme, owned and operated by our affiliate, Think Big Digital Sdn Bhd (“Think Big”). Once the AirAsia BIG Loyalty Programme is part of your AirAsia membership, you can enjoy a range of new and extra BIG benefits. The best part is? It’s FREE for life!
Note: The full terms and conditions of AirAsia BIG Loyalty Programme
2. What are the changes once I upgrade my AirAsia membership to a “BIG Shot” membership?
With this upgrade, you still have the benefits of an AirAsia Member:
· Change/upgrade your flights and add0ons via Manage My Booking
· Breeze through payment page with 1-Click card
· Web check in and print your boarding pass
As a BIG Shot under the AirAsia BIG Loyalty Programme, starting 31 March 2014, you will get to enjoy these extra benefits:
· 24-hour priority access to our biggest sales, before everyone else!
· Earn BIG Points every time you travel with us
· Redeem your BIG Points for AirAsia flights and merchandises.
Click here for more details on AirAsia BIG Loyalty Programme
3. When will the upgrade be activated?
31 March 2014.
4. Would there be any changes to my login username and password on AirAsia website?
A: You can still use your AirAsia login ID and password to access the AirAsia website. The same username and password can be used to login to the BIG Shot Portal at AirAsia BIG Loyalty Programme’s website (www.airasiabig.com) once your AirAsia membership is upgraded to “BIG Shot” membership.
5. Can I opt-out from this upgrade?
Yes, you can opt-out by clicking the ‘Opt-Out’ link at the bottom of the mailer that we have sent to you for the upgrade. By opting out, your AirAsia membership will be cancelled.
6. Can I keep my AirAsia membership and opt-out from having a “BIG Shot” membership?
No, you can’t. Your AirAsia membership will be cancelled once you have opted out from the “BIG Shot” membership. By opting out, both memberships will be cancelled.
7. What would happen to my account if I choose to opt-out from this upgrade?
Your account will be removed from both AirAsia membership (operated by AirAsia) and AirAsia BIG Loyalty Programme (operated by Think Big). You can no longer access your online account at the AirAsia website.
8. What would happen to my existing points in my AirAsia BIG Loyalty account?
The existing points in your AirAsia BIG Loyalty account will be forfeited as per terms and conditions of the AirAsia BIG Loyalty Programme.
9. What should I do if I would like to recover my AirAsia account after I have opted out?
You have two options. To reactivate your old account with all the original details, please contact our Customer Care team via AskBIG at www.airasiabig.com for further assistance. The second option would be to create a fresh record all over again via our eform.
10. What if I sign up as an AirAsia member after 31 March 2014, will my account be automatically upgraded to “BIG Shot” status under AirAsia BIG Loyalty Programme? How can I opt-out after that?
Yes, your account will be upgraded to “BIG Shot” status effective 31 March 2014. You can opt-out by clicking the “Opt-Out” link at the bottom of the electronic mailer that we have sent to you for the upgrade. If you do not receive the email or it is accidentally deleted, you may contact our Customer Care team via AskAirAsia at www.airasia.com for further assistance.
Welcome onboard BIG! - ใครได้รับเมลบ้างครับ อ่านแล้วก็งง ยังหาคำตอบไม่เจอ
อันนี้เนื้อหาในเมลครับ
Hi there!
We are happy to announce that we are upgrading your AirAsia membership to a "BIG Shot" status i.e. membership with and under the AirAsia BIG Loyalty Programme operated by our affiliate, Think BIG Digital Sdn Bhd ("Think BIG").
Once AirAsia BIG Loyalty Programme is part of your membership, you can enjoy a range of new and extra BIG benefits.
The best part is? It's FREE for life!
=================================================================
อันนี้จากส่วนของ Ask Airasia ครับ
1. I’ve received an electronic mailer (eDM) to notify me on the upgrade of my AirAsia membership to a “BIG Shot” status. What does that mean?
It means that we are upgrading your AirAsia membership to “BIG Shot” status together with AirAsia BIG Loyalty Programme, owned and operated by our affiliate, Think Big Digital Sdn Bhd (“Think Big”). Once the AirAsia BIG Loyalty Programme is part of your AirAsia membership, you can enjoy a range of new and extra BIG benefits. The best part is? It’s FREE for life!
Note: The full terms and conditions of AirAsia BIG Loyalty Programme
2. What are the changes once I upgrade my AirAsia membership to a “BIG Shot” membership?
With this upgrade, you still have the benefits of an AirAsia Member:
· Change/upgrade your flights and add0ons via Manage My Booking
· Breeze through payment page with 1-Click card
· Web check in and print your boarding pass
As a BIG Shot under the AirAsia BIG Loyalty Programme, starting 31 March 2014, you will get to enjoy these extra benefits:
· 24-hour priority access to our biggest sales, before everyone else!
· Earn BIG Points every time you travel with us
· Redeem your BIG Points for AirAsia flights and merchandises.
Click here for more details on AirAsia BIG Loyalty Programme
3. When will the upgrade be activated?
31 March 2014.
4. Would there be any changes to my login username and password on AirAsia website?
A: You can still use your AirAsia login ID and password to access the AirAsia website. The same username and password can be used to login to the BIG Shot Portal at AirAsia BIG Loyalty Programme’s website (www.airasiabig.com) once your AirAsia membership is upgraded to “BIG Shot” membership.
5. Can I opt-out from this upgrade?
Yes, you can opt-out by clicking the ‘Opt-Out’ link at the bottom of the mailer that we have sent to you for the upgrade. By opting out, your AirAsia membership will be cancelled.
6. Can I keep my AirAsia membership and opt-out from having a “BIG Shot” membership?
No, you can’t. Your AirAsia membership will be cancelled once you have opted out from the “BIG Shot” membership. By opting out, both memberships will be cancelled.
7. What would happen to my account if I choose to opt-out from this upgrade?
Your account will be removed from both AirAsia membership (operated by AirAsia) and AirAsia BIG Loyalty Programme (operated by Think Big). You can no longer access your online account at the AirAsia website.
8. What would happen to my existing points in my AirAsia BIG Loyalty account?
The existing points in your AirAsia BIG Loyalty account will be forfeited as per terms and conditions of the AirAsia BIG Loyalty Programme.
9. What should I do if I would like to recover my AirAsia account after I have opted out?
You have two options. To reactivate your old account with all the original details, please contact our Customer Care team via AskBIG at www.airasiabig.com for further assistance. The second option would be to create a fresh record all over again via our eform.
10. What if I sign up as an AirAsia member after 31 March 2014, will my account be automatically upgraded to “BIG Shot” status under AirAsia BIG Loyalty Programme? How can I opt-out after that?
Yes, your account will be upgraded to “BIG Shot” status effective 31 March 2014. You can opt-out by clicking the “Opt-Out” link at the bottom of the electronic mailer that we have sent to you for the upgrade. If you do not receive the email or it is accidentally deleted, you may contact our Customer Care team via AskAirAsia at www.airasia.com for further assistance.