ตอนใส่บัตรเครดิตตอนแรก ของ apple id แล้วเค้าจะเช็คว่าบัตรยังใช้งานได้โดยหักเงิน 1$ ใช่มั้ยครับ อันนี้ผมพอเข้าใจ แต่เค้าจะหักไปฟรีๆ เลยหรอครับ ผมเปลี่ยนบัตร มา 3 รอบก็หักไป 3 รอบแล้วเท่ากับเสีย 90 บาทไปฟรีๆ
ด้วยความสงสัยผมเลยส่งเมลไปถามเค้า
I Understand 1.99$ for Sticker Line Hello Kitty.But I don't Understand I pay 1$ when I add visa card on 18/11/13
เค้าตอบกลับมา
Dear Prachya,
Thank you for contacting iTunes Store Support. My name is Rona and I'm glad to be your Advisor for today.
Prachya, I understand that you would like to know why you were charged $1.00 when you add your credit card to your account. I realize how eager you must be to have this addressed and I will be happy to look into this for you right away.
I would like to inform you that when you update your billing information, the iTunes Store will place an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge, it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer service department.
For more information on this topic, visit:
iTunes Store & Mac App Store: About payment card authorization holds
http://support.apple.com/kb/HT3702
To review the actual charges on your account, here are easy steps to view your Purchase History:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website at:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) Click this link to launch iTunes and view the Sign In dialog:
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/accountSummary
3) Enter your iTunes Store account name and password.
4) Click the Account Info button to proceed.
5) On the Account Info screen, click the Purchase History button.
Your Purchase History will display your most recent purchases first. To view details of any purchase, click the arrow to the left of the order date.
I hope this helps. If you have more questions about this issue, please let me know.
Thank you for being an iTunes Store customer. Apple appreciates your business.
I hope you have a good day.
Sincerely,
Rona
ผมไม่ค่อยเก่งภาษา ยังไงพี่ช่วยแปลให้หน่อยได้มั้ยครับ
ใช่เค้าบอกว่าเป็นการตรวจสอบว่าบัตรให้ได้อยู่ และการเรียกเก็บเงินนั้นเป็นการเรียกเก็บของธนาคารของฝั่งเราหรือเปล่า
แต่ผมเช็คในบัญชี หักวันที่กรอกบัตรไป 32.39
และเรียกเก็บอีกรอบ 64.45
[img]http://upic.me/i/ea/15untitled-2.jpg[/img]
[img]http://upic.me/i/lt/5untitled-3.jpg[/img]
ตอนใส่บัตรเครดิตตอนแรก ของ apple id แล้วเค้าจะเช็คว่าบัตรยังใช้งานได้โดยหักเงิน 1$ ใช่มั้ยครับ
ด้วยความสงสัยผมเลยส่งเมลไปถามเค้า
I Understand 1.99$ for Sticker Line Hello Kitty.But I don't Understand I pay 1$ when I add visa card on 18/11/13
เค้าตอบกลับมา
Dear Prachya,
Thank you for contacting iTunes Store Support. My name is Rona and I'm glad to be your Advisor for today.
Prachya, I understand that you would like to know why you were charged $1.00 when you add your credit card to your account. I realize how eager you must be to have this addressed and I will be happy to look into this for you right away.
I would like to inform you that when you update your billing information, the iTunes Store will place an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge, it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer service department.
For more information on this topic, visit:
iTunes Store & Mac App Store: About payment card authorization holds
http://support.apple.com/kb/HT3702
To review the actual charges on your account, here are easy steps to view your Purchase History:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website at:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) Click this link to launch iTunes and view the Sign In dialog:
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/accountSummary
3) Enter your iTunes Store account name and password.
4) Click the Account Info button to proceed.
5) On the Account Info screen, click the Purchase History button.
Your Purchase History will display your most recent purchases first. To view details of any purchase, click the arrow to the left of the order date.
I hope this helps. If you have more questions about this issue, please let me know.
Thank you for being an iTunes Store customer. Apple appreciates your business.
I hope you have a good day.
Sincerely,
Rona
ผมไม่ค่อยเก่งภาษา ยังไงพี่ช่วยแปลให้หน่อยได้มั้ยครับ
ใช่เค้าบอกว่าเป็นการตรวจสอบว่าบัตรให้ได้อยู่ และการเรียกเก็บเงินนั้นเป็นการเรียกเก็บของธนาคารของฝั่งเราหรือเปล่า
แต่ผมเช็คในบัญชี หักวันที่กรอกบัตรไป 32.39
และเรียกเก็บอีกรอบ 64.45
[img]http://upic.me/i/ea/15untitled-2.jpg[/img]
[img]http://upic.me/i/lt/5untitled-3.jpg[/img]