ปัญหาตอนนี้เท่าที่รู้คือ เข้า save mode และ run / msconfig ไม่ได้ แต่-เปิด task manager โดยการกด ctrl+alt+delete ได้- run/regedit ได้ และ ไฟล์ใน c\windows\pchealt หายไปหมดเลย โหมด restore สถานะ off ไม่แน่ใจว่าต้องระบุรายละเอียดอะไรอีกบ้าง ข้างล่างคือ logfile
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:47:36, on 25/8/2556
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AskPartnerNetwork\Toolbar\apnmcp.exe
C:\Program Files\Baidu Security\PC App Store\3.8.7.1317\PCAppStoreSvc.exe
C:\Program Files\Baidu Security\PC Faster\3.7.0.0\PCFasterSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\USB Disk Security\USBGuard.exe
C:\Program Files\Baidu Security\PC Faster\3.7.0.0\PCFaster.exe
C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hear\Hear.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://th.hao123.com/?tn=incore_pay_hp_01_hao123_th
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.th
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://th.hao123.com/?tn=incore_pay_hp_01_hao123_th
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.co.th
R3 - URLSearchHook: UsProvider Class - {539F76FD-084E-4858-86D5-62F02F54AE86} - C:\Program Files\Minibar\Minibar.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.5.4.11.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~1\Office12\GRA8E1~1.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: LastPass Vault - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files\LastPass\LPToolbar.dll
O2 - BHO: MinibarBHO - {AA74D58F-ACD0-450D-A85E-6C04B171C044} - C:\Program Files\Minibar\Minibar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files\LastPass\LPToolbar.dll
O3 - Toolbar: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [USB Antivirus] C:\Program Files\USB Disk Security\USBGuard.exe
O4 - HKLM\..\Run: [Baidu PC Faster 3.7.0.0] "C:\Program Files\Baidu Security\PC Faster\3.7.0.0\PCFaster.exe" -auto -start
O4 - HKLM\..\Run: [ApnTBMon] "C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O4 - Global Startup: Hear.lnk = C:\Program Files\Hear\Hear.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: LastPass - file://C:\Documents and Settings\Administrator\Local Settings\Application Data\LastPass\context.html?cmd=lastpass
O8 - Extra context menu item: ดาวน์โหลดด้วย IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: ดาวน์โหลดลิงก์ทั้งหมดด้วย IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: ส่&งออกไปยัง Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: ให้ LastPass กรอกแบบฟอร์ม - file://C:\Documents and Settings\Administrator\Local Settings\Application Data\LastPass\context.html?cmd=fillforms
O9 - Extra button: จัดทำบล็อก - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &จัดทำบล็อกใน Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPToolbar.dll
O9 - Extra 'Tools' menuitem: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPToolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: Search - {AAA38851-3CFF-475F-B5E0-720D3645E4A5} - C:\Program Files\Minibar\Minibar.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.5.4.11.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs:
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ask Update Service (APNMCP) - APN LLC. - C:\Program Files\AskPartnerNetwork\Toolbar\apnmcp.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Baidu PC App Store Service 3.8.7.1317 (PCAppStoreSvc_{PCAppStore_3.8.7.1317}) - Baidu Inc. - C:\Program Files\Baidu Security\PC App Store\3.8.7.1317\PCAppStoreSvc.exe
O23 - Service: Baidu PC Faster Service 3.7.0.0 (PCFasterSvc_{PCFaster_3.7.0.0}) - Baidu Inc. - C:\Program Files\Baidu Security\PC Faster\3.7.0.0\PCFasterSvc.exe
--
End of file - 7894 bytes
pc เข้า save mode -run / msconfig ไม่ได้ มี logfileแนบ
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:47:36, on 25/8/2556
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AskPartnerNetwork\Toolbar\apnmcp.exe
C:\Program Files\Baidu Security\PC App Store\3.8.7.1317\PCAppStoreSvc.exe
C:\Program Files\Baidu Security\PC Faster\3.7.0.0\PCFasterSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\USB Disk Security\USBGuard.exe
C:\Program Files\Baidu Security\PC Faster\3.7.0.0\PCFaster.exe
C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hear\Hear.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://th.hao123.com/?tn=incore_pay_hp_01_hao123_th
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.th
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://th.hao123.com/?tn=incore_pay_hp_01_hao123_th
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.co.th
R3 - URLSearchHook: UsProvider Class - {539F76FD-084E-4858-86D5-62F02F54AE86} - C:\Program Files\Minibar\Minibar.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.5.4.11.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~1\Office12\GRA8E1~1.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: LastPass Vault - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files\LastPass\LPToolbar.dll
O2 - BHO: MinibarBHO - {AA74D58F-ACD0-450D-A85E-6C04B171C044} - C:\Program Files\Minibar\Minibar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files\LastPass\LPToolbar.dll
O3 - Toolbar: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [USB Antivirus] C:\Program Files\USB Disk Security\USBGuard.exe
O4 - HKLM\..\Run: [Baidu PC Faster 3.7.0.0] "C:\Program Files\Baidu Security\PC Faster\3.7.0.0\PCFaster.exe" -auto -start
O4 - HKLM\..\Run: [ApnTBMon] "C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O4 - Global Startup: Hear.lnk = C:\Program Files\Hear\Hear.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: LastPass - file://C:\Documents and Settings\Administrator\Local Settings\Application Data\LastPass\context.html?cmd=lastpass
O8 - Extra context menu item: ดาวน์โหลดด้วย IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: ดาวน์โหลดลิงก์ทั้งหมดด้วย IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: ส่&งออกไปยัง Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: ให้ LastPass กรอกแบบฟอร์ม - file://C:\Documents and Settings\Administrator\Local Settings\Application Data\LastPass\context.html?cmd=fillforms
O9 - Extra button: จัดทำบล็อก - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &จัดทำบล็อกใน Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPToolbar.dll
O9 - Extra 'Tools' menuitem: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPToolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: Search - {AAA38851-3CFF-475F-B5E0-720D3645E4A5} - C:\Program Files\Minibar\Minibar.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.5.4.11.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs:
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ask Update Service (APNMCP) - APN LLC. - C:\Program Files\AskPartnerNetwork\Toolbar\apnmcp.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Baidu PC App Store Service 3.8.7.1317 (PCAppStoreSvc_{PCAppStore_3.8.7.1317}) - Baidu Inc. - C:\Program Files\Baidu Security\PC App Store\3.8.7.1317\PCAppStoreSvc.exe
O23 - Service: Baidu PC Faster Service 3.7.0.0 (PCFasterSvc_{PCFaster_3.7.0.0}) - Baidu Inc. - C:\Program Files\Baidu Security\PC Faster\3.7.0.0\PCFasterSvc.exe
--
End of file - 7894 bytes