เปิดคอมไปสักพัก ก็ขึ้น Blue Screen ตามข้างล่างค่ะ
ปัญหาเกิดจากอะไรเหรอคะ
ควรแก้อย่างไรดี (ตอนนี้อยู่ต่างประเทศค่ะ เป็นมือใหม่ด้วย ขอรบกวนด้วยนะคะ)
ขอบพระคุณมากๆค่ะ
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033
Additional information about the problem:
BCCode: c5
BCP1: 00000004
BCP2: 00000002
BCP3: 00000001
BCP4: 82D5A067
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
==================================================
Dump File : 072113-12308-01.dmp
Crash Time : 7/21/2013 6:07:56 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82d5a067
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4682b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4682b
Stack Address 1 : ntkrnlpa.exe+120067
Stack Address 2 : Npfs.SYS+a23c
Stack Address 3 : Npfs.SYS+a00d
Computer Name :
Full Path : C:\Windows\Minidump\072113-12308-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 131,072
Dump File Time : 7/21/2013 6:08:33 AM
==================================================
==================================================
Dump File : 071913-13275-01.dmp
Crash Time : 7/19/2013 5:18:02 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x0e6aa4a4
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82d70067
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4682b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4682b
Stack Address 1 : ntkrnlpa.exe+120067
Stack Address 2 : ntkrnlpa.exe+b38a5
Stack Address 3 : Npfs.SYS+66cb
Computer Name :
Full Path : C:\Windows\Minidump\071913-13275-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 131,072
Dump File Time : 7/19/2013 5:18:37 AM
==================================================
ช่วยดูปัญหา Blue Screen นี้ให้หน่อยค่ะ (มือใหม่มากๆ)
ปัญหาเกิดจากอะไรเหรอคะ
ควรแก้อย่างไรดี (ตอนนี้อยู่ต่างประเทศค่ะ เป็นมือใหม่ด้วย ขอรบกวนด้วยนะคะ)
ขอบพระคุณมากๆค่ะ
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033
Additional information about the problem:
BCCode: c5
BCP1: 00000004
BCP2: 00000002
BCP3: 00000001
BCP4: 82D5A067
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
==================================================
Dump File : 072113-12308-01.dmp
Crash Time : 7/21/2013 6:07:56 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82d5a067
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4682b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4682b
Stack Address 1 : ntkrnlpa.exe+120067
Stack Address 2 : Npfs.SYS+a23c
Stack Address 3 : Npfs.SYS+a00d
Computer Name :
Full Path : C:\Windows\Minidump\072113-12308-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 131,072
Dump File Time : 7/21/2013 6:08:33 AM
==================================================
==================================================
Dump File : 071913-13275-01.dmp
Crash Time : 7/19/2013 5:18:02 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x0e6aa4a4
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82d70067
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4682b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16988 (win7_gdr.120401-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4682b
Stack Address 1 : ntkrnlpa.exe+120067
Stack Address 2 : ntkrnlpa.exe+b38a5
Stack Address 3 : Npfs.SYS+66cb
Computer Name :
Full Path : C:\Windows\Minidump\071913-13275-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 131,072
Dump File Time : 7/19/2013 5:18:37 AM
==================================================