AeroSvit Airlines presents its apologies to passengers for cancellation of flights on the majority of routes and offers them to be carried by partner carriers' flights or to receive refund for ticket costs at the place of purchase in accordance with the procedure provided by the carriage rules.

AeroSvit Airlines' activity restructuring program is developed as a response to consequences of the industry crisis and economy stagnation in some regions, principally in Europe. Its purpose is to prevent the Airline's cessation, restore its competitiveness and ensure that all obligations to contractors will be fulfilled in full.

Aerosvit Airlines continues to operate the following flights:
- Kiev – Moscow
- Kiev – St. Petersburg
- Kiev - Istanbul
- Kiev - Tashkent
- Odessa-Istanbul
- Kiev - New York
- Kiev-Beijing
-Kiev - Bangkok
- Kyiv-Dnipropetrovsk
-Kiev - Ivano-Frankivsk
as well as all flights operated in the partnership of code-sharing.

Please, note that for passengers calls and applications our contact-center is working:
0800 509 800, +38 (056) 740 70 00, +38 (044) 490 34 90
e-mail: call.center @ dniproavia.com.ua, info@aerosvit.com, help-desk@aerosvit.com

Requests for the refund can be issued on the airline's website using a special form aerosvit.com
Additional phone number for agents support at the weekend on 12th and 13th January:
+380 (044) 496 79 75

THANK YOU FOR YOUR SUPPORT AND UNDERSTANDING!
Yours sincerely,
AeroSvit Team